Administrative & Back Office Support

Outsource Your Admin Support

Focus on what you do best – building your business. Let SMB Squad handle your administrative support needs, freeing you from the day-to-day tasks. We provide customized solutions to streamline operations, empower you to build lasting relationships, and drive revenue.

Grow. Together
We’ve worked with over 100+ clients around the world
Hire SMB Workers to manage your administrative and back-office operations.

Hire Your Admin Support Team

Stop wasting valuable time on tedious administrative tasks. SMB Squad empowers your business with a managed, full-time, globally distributed team of expert administrative professionals. We handle your administrative processes, streamlining time-consuming tasks and freeing you to focus on what truly matters – growing your business and achieving your goals.

process
Discovery

Discovery

We start by understanding your needs and reviewing your job description. Within 48 hours, you’ll receive a detailed proposal with costs and timelines. Whether you need administrative support, data entry, or more, we’re here to help you focus on what matters.

We Hire & Train

We Hire & Train

We hand-select high-performing professionals, saving you time and resources. train your team members and onboard them to your workflow.

Kick-off

Kick-off

Your team members report to you daily and start working as an extension of your organization. We’ll provide you with daily reports and updates depending on your requirements.

Operations Management

Operations Management

We manage the entire process end -end and also monitor all operations to ensure your team members are following all SOP’s and agreed workflows and deliverables daily.

What our clients said
Blueprint for the digital arena

Digital strategy

Navigating the digital realm requires more than just tactics—it demands a coherent strategy
  • Comprehensive analysis

    Deep dive into your brand, audience, and competition to build a strategy that's robust and adaptable.

  • Cross-platform integration

    Harmonize your presence across all digital touchpoints for a seamless brand narrative.

  • Performance monitoring

    Stay ahead with real-time analytics and responsive strategy adjustments.

Narrate. Engage. Convert.

Content creation

In the age of information, content reigns supreme. From blog posts to videos, infographics to podcasts, we breathe life into your brand’s story, ensuring it resonates with and captivates your target audience.
  • Storytelling excellence

    We create stories that not only tell but sell, fostering a strong brand-customer connection.

  • Diverse formats

    From snappy social media copy to in-depth e-books, versatility in our content meets all your needs.

  • SEO driven

    Enhance visibility with content optimized for search engines, reaching the right audience organically.

Engaging Conversations, One Post at a Time

Social media management

Social platforms are more than just channels—they’re communities. Our experts tailor content, craft campaigns, and engage with your audience, transforming followers into loyal brand ambassadors.
  • Audience engagement

    Interactive campaigns that boost user engagement and foster community growth.

  • Brand consistency

    Maintain a consistent brand voice across all social channels, reinforcing brand recognition.

  • Analytics approach

    Use data-driven insights to tailor content that resonates with your audience and drives conversions.

Quality Dedicated Remote Administrative Workforce

Outsource, Grow, Win

Your business, your rules. Our administrative outsourcing services are tailored to your unique needs, not a one-size-fits-all approach. We understand the specific skills and expertise required for different administrative tasks, ensuring your operations are precisely aligned with your business goals.

  • Unlock Growth with Outsourced Teams

    Expand your offerings, enter new markets, or simply work smarter – outsourced administrative assistants are a strategic solution.

  • Cost-Effective and Efficient

    SMB Squad facilities provide a high-performance environment for your remote team, including HR, payroll, and legal compliance management.

  • Adapt to Market Changes

    With expert remote support, optimize your financial operations, offer timely client advice, and streamline processes for a competitive edge.

Offshore workforce solutions for businesses looking to outsource their administrative work.

Our Comprehensive Administrative Services

Hire 3x the talent, for the cost of 1. SMB Squad connects you with skilled, industry-experienced professionals through flexible offshore workforce and outsourcing solutions.

Personal Assistant

Personal Assistant

Get reliable, remote support for your administrative tasks, customer service, and digital marketing needs. Our Remote Personal Assistants tailor their services to your unique requirements.

Data Entry Agent

Data Entry Agent

Our Data Entry Officers meticulously input, update, and manage data for clients, ensuring accuracy and completeness. We also perform data cleaning, conversions, reporting etc

Back-Office Support

Back-Office Support

Exceptional back-end support, your way. Our experienced team handles complex back end support for you and your customer, available via email, SMS, live chat, or phone. 

Administrative Analyst

Administrative Analyst

Our Administrative Assistants provide essential support, handling tasks like calendar management, appointment scheduling, and file organization. They also assist with report preparation, data entry, and basic customer service to ensure smooth operations.

Executive Assistant

Executive Assistant

Our Executive Assistants provide top-tier administrative support to client executives, ensuring their schedules, meetings, and travel are managed flawlessly. We handle confidential communications with precision and discretion.

Virtual Receptionist

Virtual Receptionist

Our Virtual Receptionists greet customers online, manage communication, and handle essential administrative tasks like scheduling appointments, managing mail, and maintaining records. 

We hire Administrative workforce that specialize in the apps you use

Frequently Asked Questions

Got any questions? we’re here to help

Can’t find what you’re looking for? don’t hesitate to reach out!
What does SMB Squad do?

We support small and medium businesses across the US, UK, Canada, and Australia by offering a comprehensive suite of services, including outsourced accounting, customer service, data entry, medical billing, editing, admin, content production, digital marketing, CCTV monitoring and more. Partnering with us is not just about outsourcing – it’s about transforming your operational effectiveness and achieving sustainable business growth.

 
How can outsourcing help my administrative and book keeping?

Outsourcing your Administrative and back- office work to SMB Squad can offer numerous benefits:

1. Cost Savings: Reduce overhead costs by avoiding the need for full-time in-house staff.
2. Expertise and Accuracy: Gain access to experienced professionals for accurate and reliable financial records.
3. Focus on Core Business: Free up time to concentrate on your primary business activities.
4. Scalability and Technology: Easily scale services and utilize advanced accounting software without extra investment in manpower.

What are the benefits of outsourcing to SMB Squad?

Outsourcing gives your business access to experienced distributed English-speaking professionals with up to 0% in cost savings. SMB Workers helps build dedicated offshore teams that are flexible and integrate seamlessly with your onshore teams, helping your business run faster and more efficiently, with less overhead costs.

How does SMB Squad help find the right the right team for me?

At SMB Squad, we provide a consultative account management approach to outsourcing, partnering with you at every stage. We help refine your role, then vet and select top-quality candidates who perfectly match your business needs. Our support continues beyond recruitment, as we nurture and manage the chosen staff to maintain high standards and ensure customer satisfaction.