Insurance Back-Office Support

Outsource Your Insurance Back-Office

Free yourself from time-consuming back-office tasks. SMB Squad provides dedicated Insurance Back Office Support services, streamlining your operations and allowing you to focus on core business growth.

Grow. Together
We’ve worked with over 100+ clients around the world
Hire SMB Squad to manage Insurance Back-Office and Support Services.

Hire Your Insurance Back-Office Team

Stop wasting time on tedious back-office tasks. SMB Squad provides a dedicated team of Insurance Back Office and Support professionals, handling your customer facing and administrative needs, so you can focus on driving growth and reaching your goals.

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process
Discovery

Discovery

We start by understanding your needs and reviewing your job description. Within 48 hours, you’ll receive a detailed proposal with costs and timelines. Whether you need bookkeeping, accounting, data entry, or more, we’re here to help you focus on what matters.

We Hire & Train

We Hire & Train

We hand-select high-performing professionals, saving you time and resources. train your team members and onboard them to your workflow.

Kick-off

Kick-off

Your team members report to you daily and start working as an extension of your organization. We’ll provide you with daily reports and updates depending on your requirements.

Operations Management

Operations Management

We manage the entire process end -end and also monitor all operations to ensure your team members are following all SOP’s and agreed workflows and deliverables daily.

What our clients said
Blueprint for the digital arena

Digital strategy

Navigating the digital realm requires more than just tactics—it demands a coherent strategy

  • Comprehensive analysis

    Deep dive into your brand, audience, and competition to build a strategy that's robust and adaptable.

  • Cross-platform integration

    Harmonize your presence across all digital touchpoints for a seamless brand narrative.

  • Performance monitoring

    Stay ahead with real-time analytics and responsive strategy adjustments.

Narrate. Engage. Convert.

Content creation

In the age of information, content reigns supreme. From blog posts to videos, infographics to podcasts, we breathe life into your brand’s story, ensuring it resonates with and captivates your target audience.

  • Storytelling excellence

    We create stories that not only tell but sell, fostering a strong brand-customer connection.

  • Diverse formats

    From snappy social media copy to in-depth e-books, versatility in our content meets all your needs.

  • SEO driven

    Enhance visibility with content optimized for search engines, reaching the right audience organically.

Engaging Conversations, One Post at a Time

Social media management

Social platforms are more than just channels—they’re communities. Our experts tailor content, craft campaigns, and engage with your audience, transforming followers into loyal brand ambassadors.

  • Audience engagement

    Interactive campaigns that boost user engagement and foster community growth.

  • Brand consistency

    Maintain a consistent brand voice across all social channels, reinforcing brand recognition.

  • Analytics approach

    Use data-driven insights to tailor content that resonates with your audience and drives conversions.

Quality Dedicated Remote Insurance Back-Office Workforce

Outsource, Grow, Win

Your business, your rules and your dedicated team. SMB Squad provides customized Insurance Back Office and Support solutions, tailored to your specific needs and goals. We understand the unique requirements of the insurance industry, ensuring your insurance operations are precisely aligned with your strategic vision.

  • Unlock Growth with Outsourced Teams

    Expand your offerings, enter new markets, or simply work smarter – outsourced insurance and back-office support are a strategic solution.

  • Cost-Effective and Efficient

    SMB Squad facilities provide a high-performance environment for your remote team, including HR, payroll, and legal compliance management.

  • Adapt to Market Changes

    With expert remote support, optimize your financial operations, offer timely client advice, and streamline processes for a competitive edge.

Offshore workforce solutions for businesses looking to outsource their Insurance Back-Office Operations.

Our Comprehensive Insurance Back-Office Services

Hire 3x the talent, for the cost of 1. SMB Squad connects you with skilled, industry-experienced professionals through flexible offshore workforce and outsourcing solutions.

Insurance Claims Officers

Insurance Claims Officers

SMB Squad’s Insurance Claims Officers ensure efficient, accurate claims processing, determines coverage, mitigates risk and enhance customer satisfaction.

Insurance Underwriter

Insurance Underwriter

SMB Squad’s Insurance Underwriters assess risk, determine coverage terms, and contribute to a balanced portfolio, ensuring financial stability and profitability for your business.

Policy Processing Clerk

Policy Processing Clerk

SMB Squad’s Policy Processing Clerks ensure efficient and accurate policy management, enhancing your operational efficiency and customer service.

Insurance Sales Agent

Insurance Sales Agent

SMB Squad’s Insurance Sales Agents drive revenue growth by selling policies that meet customer needs, enhancing satisfaction and loyalty to your insurance company.

Insurance Claims Adjuster

Insurance Claims Adjuster

SMB Squad’s Insurance Claims Adjusters investigate claims, ensuring fair settlements for your customers and protecting your financial interests and ensure seamless claims operations.

Insurance Support Agent

Insurance Support Agent

SMB Squad’s Insurance Support Agents provide exceptional customer service on insurance policies and claims,, resolving inquiries and issues to enhance satisfaction and customer retention.

  • Apps we use

We hire insurance back-office workforce that specialize in the apps you use

+ any integration and workflow of your choice
Frequently Asked Questions

Got any questions? we’re here to help

Can’t find what you’re looking for? don’t hesitate to reach out!
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What does SMB Squad do?

We support small and medium businesses across the US, UK, Canada, and Australia by offering a comprehensive suite of services, including outsourced accounting, customer service, data entry, medical billing, editing, admin, content production, digital marketing, CCTV monitoring and more. Partnering with us is not just about outsourcing – it’s about transforming your operational effectiveness and achieving sustainable business growth.

How can outsourcing help my insurance back-office?

Outsourcing your insurance back-office to SMB Squad can offer numerous benefits:

1. Cost Savings: Reduce overhead costs by avoiding the need for full-time in-house staff.
2. Expertise and Accuracy: Gain access to experienced professionals for accurate and reliable financial records.
3. Focus on Core Business: Free up time to concentrate on your primary business activities.
4. Scalability and Technology: Easily scale services and utilize advanced accounting software without extra investment in manpower.

What are the benefits of outsourcing to SMB Squad?

Outsourcing gives your business access to experienced distributed English-speaking professionals with up to 0% in cost savings. SMB Squad helps build dedicated offshore teams that are flexible and integrate seamlessly with your onshore teams, helping your business run faster and more efficiently, with less overhead costs.

How does SMB Squad help find the right the right team for me?

At SMB Squad, we provide a consultative account management approach to outsourcing, partnering with you at every stage. We help refine your role, then vet and select top-quality candidates who perfectly match your business needs. Our support continues beyond recruitment, as we nurture and manage the chosen staff to maintain high standards and ensure customer satisfaction.

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